TELUS

Toronto, Canada
Kevin Laleyan, Strategic Accounts - Insights
Which of the following best describes your company?
Multinational

Type of company (check all applicable)
  • Health Tech
  • Telecom

If other, please specify

Area of Specialization
  • Big Data (Data Governance/Data Science & Analytics)
  • Digital Health
  • Quarantine Tracking
  • Social Distancing Apps or Related Technology

If other, please specify

Do you have a need for / interest in hiring a coop/intern student?
Not at this time

Describe your company's current technology and solutions
TELUS Insights uses an advanced approach to big data analytics that helps public and private organizations, as well as all levels of government make smarter decisions based on real-world facts. Our big data solution works with massive sets of de-identified and aggregated data continuously drawn from the physical world. Using industry-leading privacy standards, TELUS extrapolates this information into large data sets to reveal mass-movement patterns and trends, thus benefiting all sectors in need of confident strategic planning.

Are you aware of any current government challenges or opportunities that would be addressed by using your technology solution? Or a future need you can identify?
We are accountable to Canadians and to our customers for how we use data and when we use data and we see it as our responsibility to use it to help save the lives of Canadians during this COVID-19 crisis. We annually produce Transparency Reporting as part of our Sustainability Report whereby we disclose the number and type of requests and orders for personal information that we receive from government organizations and law enforcement and we will continue to do so. During this unprecedented public crisis and time of uncertainty, we wish to be even more timely and transparent about how we will be using network mobility data, and, more importantly, how we will not. For that reason we have chosen to share the ethical use commitments that we have developed to support our sharing of data to assist in the battle against COVID-19.

As the COVID crisis continues, please describe specific opportunities where your technology might support Canadian needs / government needs
TELUS will share insights from strongly de-identified and aggregated network mobility data with our governments, health authorities and academic researchers where such insights can assist in initiatives to flatten the curve of COVID-19, stem its spread, lessen its health and economic impacts, coordinate health care, or contribute to studies that could prevent or mitigate future phases of COVID-19 or other pandemics.

Example: TELUS would share with the government that its data shows that 30% fewer people are using a particular highway or going to grocery stores. It might also share that groupings of greater than 20 have reduced by 80%, without revealing any personally identifiable data.

Do you have any final reflections or comments?