Toronto, Canada
David Abrams, Co-founder and CEO
Which of the following best describes your company?
Small- or medium-sized company

Type of company (check all applicable)
  • Software

If other, please specify

Area of Specialization
  • SaaS (software as a service)

If other, please specify

Do you have a need for / interest in hiring a coop/intern student?
Yes, in the Fall

Describe your company's current technology and solutions
The Hilo platform enables building operators to deliver better tenant experiences and a single point of access to smart building solutions. Rather than silo one building, our network connects people to the Hilo community in buildings, neighbourhoods and cities where they work and live. As the community grows, Hilo will leverage the data and provide valuable insights to our building partners in order to improve operations, reduce costs and increase asset value.

Are you aware of any current government challenges or opportunities that would be addressed by using your technology solution? Or a future need you can identify?
As the government is a major occupier of commercial real estate, and like other businesses continues to operate in both an on-site and remote capacity, our technology platform can by useful in creating and maintaining community, and helping to support the wellbeing of employees as they return to the workplace.

As the COVID crisis continues, please describe specific opportunities where your technology might support Canadian needs / government needs
Our technology/platform can be used:
1. To embed smart building solutions into Hilo, such as secure/contactless entry, visitor management, and contact tracing, just to name a few.
2. Developing programs and suggestions for the engagement of building tenants/employees, whether on-site or still working remotely, to facilitate effective communications, provide support for their physical and emotional wellbeing, and to show appreciation for their continued connection to your building community.

Do you have any final reflections or comments?
While the CRE industry has settled into this moment of physical distancing, we are picking up on discussions in CRE around what comes next:
How do we prepare for tenants beginning to return to the built world.
How do we communicate new processes and procedures, for such things as:
Use of elevators
Access to services
Operation of food service tenants
Access to foodcourts
Revised and/or new cleaning guidelines
How do we support building occupants and promote a safe and secure environment.
How do we connect with our building community, recognizing that they will likely still be working remotely, as well as being onsite, and will need to receive notices and information in a timely manner… no matter where they might be.

Ultimately, we need to inspire confidence, at the right time, that it is safe to return to work.

The consequences of not thinking about a digital communications strategy are real.

So… we are at the ready with our 30-day onboarding plan, and 90 day no-fee program.